GDPR Compliance

Last Updated: January 1, 2025

Our Commitment

DynaMind Network is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of our users in the European Economic Area (EEA), the United Kingdom, and Switzerland. This page explains your rights and how we protect your data.

Data Controller

DynaMind Network is the data controller responsible for your personal data. For GDPR inquiries, our Data Protection Officer can be contacted at:

Email: dpo@dynamind.network
Privacy inquiries: privacy@dynamind.network

Legal Basis for Processing

We process your data under the following legal bases:

  • Contract Performance - Processing necessary to provide the Service you requested
  • Legitimate Interests - Processing for security, analytics, and Service improvement
  • Consent - Processing for marketing communications (opt-in only)
  • Legal Obligation - Processing required by law (e.g., transaction records)

Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

Right of Access

You have the right to request a copy of the personal data we hold about you.

How to exercise: Submit a request via email to privacy@dynamind.network or through your account settings. We will respond within 30 days.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

How to exercise: Update your information directly in your account settings, or contact us for assistance.

Right to Erasure

You have the right to request deletion of your personal data, subject to certain exceptions.

How to exercise: Contact us at privacy@dynamind.network. Note: Some data may be retained for legal or legitimate business purposes.

Right to Restrict Processing

You have the right to request restriction of processing of your personal data.

How to exercise: Contact us at privacy@dynamind.network with your specific restriction request.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

How to exercise: Contact us at privacy@dynamind.network. We will provide your data in JSON or CSV format within 30 days.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests.

How to exercise: Contact us at privacy@dynamind.network with your objection. We will cease processing unless we have compelling legitimate grounds.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time.

How to exercise: Contact us at privacy@dynamind.network or use the unsubscribe link in marketing communications.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority.

How to exercise: Contact your local data protection authority. We encourage you to contact us first so we can address your concerns.

International Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure adequate protection through:
  • EU Standard Contractual Clauses (SCCs)
  • Adequacy decisions where applicable
  • Data processing agreements with all third-party processors

Data Protection Impact Assessment

We conduct Data Protection Impact Assessments (DPIAs) for high-risk processing activities to identify and minimize data protection risks. This includes processing that involves automated decision-making, profiling, or large-scale processing of sensitive data.

Response Timeline

We will respond to all GDPR requests within 30 days. If we need additional time (up to 60 additional days for complex requests), we will notify you of the extension and the reason within the initial 30-day period.

Contact Us

For any GDPR-related inquiries or to exercise your rights, please contact us at:

Email: privacy@dynamind.network
DPO: dpo@dynamind.network

You can also contact us through our website.