Privacy Policy
Last Updated: January 1, 2025
1. Introduction
DynaMind Network ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By using our Service, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly:
• Account Information: Email address, username, password (hashed), company name
• Payment Information: Cryptocurrency wallet addresses, transaction hashes, payment history
• Usage Data: API calls, feature usage, error logs, performance metrics
• Communications: Messages you send us via email, support, or in-app
We automatically collect:
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, pages viewed, referring URLs
• Cookies: Session tokens, preferences, analytics data
3. How We Use Your Information
We use your information to:
• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments and customer service requests
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations
We process your data based on:
• Performance of a contract (providing the Service)
• Legitimate interests (improving the Service, security)
• Consent (marketing communications)
• Legal compliance
4. Data Sharing
We do NOT sell your personal data. We may share information with:
• Service Providers: Third parties who assist in operating our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing
All third-party providers are contractually obligated to protect your data and use it only for the purposes we specify.
5. Data Security
We implement industry-standard security measures:
• Encryption: All data in transit is encrypted via TLS/SSL
• Hashing: Passwords and API keys are hashed with bcrypt/SHA-256
• Access Controls: Role-based access to personal data
• Monitoring: Continuous security monitoring and logging
• Infrastructure: SOC 2 compliant cloud providers
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your data as long as:
• Your account is active
• As needed to provide the Service
• As required by law
When you delete your account:
• Personal data is deleted within 30 days
• Anonymized data may be retained for analytics
• Transaction records are retained for 7 years (legal requirement)
• API usage logs are retained for 90 days
7. Your Rights
Depending on your jurisdiction, you have the right to:
• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to processing of your data
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@dynamind.network.
8. Cookies and Tracking
We use cookies and similar technologies for:
• Essential: Session management, security, authentication
• Analytics: Understanding how you use the Service
• Preferences: Remembering your settings
You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.
We use:
• First-party cookies for authentication and preferences
• Analytics cookies to understand usage patterns
• We do not use advertising or third-party tracking cookies
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
• Standard Contractual Clauses (SCCs)
• Data processing agreements
• Adequacy decisions where applicable
10. Children's Privacy
The Service is not intended for children under 18. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
• Posting the updated policy on our website
• Sending an email notification
• Displaying an in-app notification
Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or data practices:
Email: privacy@dynamind.network
Data Protection Officer: dpo@dynamind.network
If you have any questions about this Privacy Policy, please contact us.