Privacy Policy

Privacy Policy

Last updated: October 31, 2025

Effective Date: October 31, 2025

Introduction

DynaMind Network ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our trading bot platform, and engage with our services.

By using DynaMind Network, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access or use our platform.

Information We Collect

Personal Information

  • Name, email address, and contact information
  • Government-issued identification for KYC/AML compliance
  • Date of birth and address verification
  • Phone number for two-factor authentication

Financial Information

  • Bank account information for deposits and withdrawals
  • Payment method details (processed securely through third-party providers)
  • Trading history and portfolio data
  • Transaction records and audit logs

Technical Information

  • IP address and device information
  • Browser type, operating system, and device identifiers
  • Pages visited and time spent on our platform
  • Cookies and similar tracking technologies

How We Use Your Information

Service Provision: To provide, maintain, and improve our trading bot platform and services
Account Management: To create and manage your account, including authentication and security
Trading Operations: To execute trades, manage portfolios, and provide trading analytics
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Security: To protect against fraud, unauthorized access, and security threats
Communications: To send you important updates, security alerts, and customer support responses
Analytics: To analyze usage patterns and improve our services

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing users, including:

  • • Payment processors (Stripe, MoonPay)
  • • Cloud infrastructure providers
  • • Analytics and monitoring services
  • • Email and communication services

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, including:

  • • Compliance with legal subpoenas or warrants
  • • Protection against fraud or security threats
  • • Enforcement of our Terms of Service
  • • Protection of rights, property, or personal safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your information:

Encryption

AES-256 encryption for data at rest and TLS 1.3 for data in transit

Access Control

Multi-factor authentication and role-based access controls

Regular Audits

Regular security assessments and penetration testing

Compliance

SOC 2 Type II compliant infrastructure and processes

Important Security Note

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Access and Correction

You have the right to access and update your personal information through your account settings or by contacting our support team.

Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

Account Deletion

You can delete your account at any time. We will retain certain information as required by law or for legitimate business purposes.

Marketing Communications

You can opt-out of marketing communications at any time through your account preferences or by clicking the unsubscribe link in our emails.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage:

Essential Cookies

Required for basic platform functionality and security

Performance Cookies

Help us understand how our platform is being used

Functional Cookies

Enable personalized features and remember your preferences

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including GDPR and CCPA.

Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our platform after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@dynamind.network

Support: support@dynamind.network

Website: https://dynamind.network

Data Protection Officer: For data protection inquiries specific to GDPR compliance, please contact dpo@dynamind.network